Refund Policy

No Refund Policy

Thank you for choosing Scope. Please read this policy carefully before purchasing any subscription plan or credits.

All Sales Are Final

Due to the digital nature of Scope and the immediate provisioning of AI computing resources, API credits, and server capacity upon purchase, all sales and payments are strictly non-refundable. We do not offer money-back guarantees or refunds for any subscription plan, renewal, or credit purchase.

Free Plan & Evaluation

We provide a generous Free plan so you can thoroughly test Scope, explore our features, and evaluate performance before committing to a paid tier. We strongly encourage all users to evaluate the Free plan prior to upgrading.

Subscriptions and Cancellation

Subscriptions automatically renew at the end of each monthly billing cycle until cancelled.

• You can cancel your subscription at any time directly from your Billing Settings.
• Once cancelled, you will retain full access to your paid features and credits until the end of your current paid billing period.
• No future charges will be incurred after cancellation.
• Cancelling your subscription does not issue a retroactive refund for current or past billing periods.

Erroneous or Duplicate Charges

If you believe there was a billing error, duplicate charge, or unauthorized transaction, please reach out to us right away:

• Email our support team: [email protected]
• Or contact Paddle customer support via the link provided in your email receipt.

We investigate duplicate or erroneous charges promptly and will issue a correction or refund if an error occurred on our part.